Privacy

GIT Satellite LLC understands our clients value the security of their personal information, and we, as a company, are committed to meeting these expectations of confidentiality. Please find below the GIT Satellite privacy policy developed to provide our clients with confidentiality in the collection, use, and disclosure of personal information.

Our confidentiality policy is based on the following: 

1. Responsibility - GIT Satellite is responsible for client’s personal information collected, used, retained and disclosed by GIT Satellite and shall designate an individual or department who shall be accountable for compliance with the following principles.
2. Collection of Client Information - GIT Satellite will identify the purposes for which personal information is collected at or before the time the information is collected.
3. Consent for Collection, Disclosure or Use of Client Information - GIT Satellite will obtain the consent of clients for the collection, use, or disclosure of personal information, except in special circumstances, such as in the case of an emergency.
4. Limited Collection of Personal Information - GIT Satellite will limit the collection of personal information to only what is necessary for the purposes identified. Personal information will be collected in a fair and lawful manner.
5. Limited Use of Information - GIT Satellite will not use or disclose client information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information will be retained only as long as necessary for the fulfillment of those purposes.
6. Accuracy - Client information shall be as accurate, complete, and up-to-date as is possible for the purposes for which it is to be used.
7. Security Safeguards - GIT Satellite will protect personal information using industry standard security safeguards appropriate to the sensitivity of the information.
8. Openness - GIT Satellite will make readily available to clients specific information relating its policies and practices and the management of client information.
9. Access - Upon written request, GIT Satellite shall inform a customer of the existence, use, and disclosure of his or her personal information and shall grant that individual access to said information. Clients shall be afforded the opportunity to challenge the accuracy and completeness of personal client information and to have it amended as necessary.
10. Challenging Compliance - A client shall be afforded the opportunity to challenge GIT’s compliance with the above principles to the designated individual or department responsible for GIT’s compliance with its privacy policies.

Collecting Client Information
Client information is defined as information about an identifiable individual. GIT will only collect personal information from you and about you which enables us to establish and maintain a business relationship with you for the supply of products and services. Information collected may include, but not necessarily be limited to, your name, address, telephone number, fax number, e-mail address, credit card information, employment information, date of birth, credit bureau reports, reports from other credit references provided by you, banking information, for credit research purposes, GIT may also request your SIN or social security number, though your provision of this information is optional.

Additionally, to ensure our ability to optimally serve you, we collect information relating to your products and services, usage, billing records, payment history and demographic information.

Collecting Information Helps Us Serve You Better

• With your consent, GIT Satellite may use your personal information for a variety of purposes, such as:To establish and maintain responsible customer relationships, including keeping records of the relationship in order to facilitate timely and accurate invoicing and to administer our billing and accounting systems.
• To answer any billing, account or technical enquiries from our client base.

• To activate, de-activate, suspend, un-suspend, bar or un-bar your satellite terminal.
• To establish and maintain supplier relationships to support the acquisition of communications products and services required for the delivery and provision of GIT Satellite' products and services.
• To deliver products to our clients.
• To make credit approvals and related practices such as monitoring customer payment histories, evaluating customer credit standing and exchanging credit information with credit reporting agencies and bureaus as required.
• To measure and improve the effectiveness of our web sites or marketing efforts.
• To communicate with our clients about additional GIT Satellite products and services that may be of interest to them or to send other special interest customer communications.
• To research and develop new products, services or programs to better serve the needs of our customers.
• To meet legal and regulatory requirements.

For statistical purposes, we may also collect and use summarized customer information in a format that no longer identifies an individual or individuals ('Aggregate Information'). GIT Satellite reserves the right to use this Aggregate Information in any way it deems appropriate.

GIT Needs Your Consent
GIT Satellite Communications seeks your consent to use, collect, and disclose your personal information. This consent, while typically in writing via the application forms we use for such things as activating services or establishing credit, may be oral or written, express or implied.

Please note that if you do not consent to providing certain information, such as credit information, details requested on our activation forms, or a billing address, we may not be able to provide you with the product or service that you desire.

Disclosing Your Personal Information to Third Parties
It is GIT’s policy to not share personal information outside of GIT Satellite. However, there are instances where we are reasonably required to share your information with a third party. Such third parties include:

• Agents acting on behalf of GIT Satellite, such as our authorized GIT Satellite Dealers or Distributors, or companies hired to perform installations, maintenance, warranty work, or billing functions.
• Other communications service providers or commissioning entities, in order to provide efficient and effective communication services (e.g., to terminate a satellite call on a terrestrial line or to activate, de-activate, suspend, un-suspend, bar or un-bar service on your satellite terminal);
• Delivery companies, in order to deliver our products to our customers;
• Credit card companies, in order to validate and process a credit card transaction;
• Credit bureaus and credit references that you provide in order to responsibly manage our credit relationship with you;
• Information Technology or other professional consultants in order to improve our systems and processes;
• Other companies and professional advisors in conjunction with an amalgamation or sale of corporate assets or interests; and,
• As may otherwise be required by local and foreign law, as applicable.

GIT will use reasonable efforts, using contractual or other arrangements, to ensure third parties use your personal information in a manner that is consistent with this policy. Should you not wish us to disclose your personal information to these third parties, we may be unable to process your application or transaction, communicate with you about products that may be of interest to you, or provide other benefits.

Also, there are special circumstances where we may disclose your personal information without your consent or knowledge. These situations include where information is forwarded to a collection agency for the collection of past due bills, where it would be reasonably in the best interest of an individual but where consent cannot be obtained in a timely manner; where the life, health or security of an individual is threatened or otherwise at risk; where the purpose is related to the detection or prevention of fraud or for law enforcement; where disclosure is to our legal counsel; or as may otherwise be required by law.

Use of 'Cookies'
During user interaction with our Internet sites, we may use a browser feature known as a 'cookie' to collect information anonymously and track user patterns on our web site. A cookie is a small text file containing a unique identification number that identifies your browser, but not you, to our computers each time you visit our site that uses cookies. These cookies tell us which pages of our web site are visited and by how many people, helping us to enhance their on-line experience.

Unless you specifically advise us, GIT will not know who you are, even though we may assign your computer a cookie. We cannot use cookies, by themselves, to disclose the individual identity of any site user, and GIT will never combine information gathered by a cookie with personally identifiable information without your consent.

Our Commitment to Maintaining Your Privacy
GIT will take all necessary precautions to safeguard the privacy of personal information, whether it is stored electronically or in paper format. This information is maintained in secure facilities, protected from unauthorized access, and retained only as long as is reasonably required. Electronic files are backed up for redundancy and password protected to ensure access only by authorized employees.

Although GIT cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences.

Access to Personal Information
It is GIT’s policy to provide our customers with access to their personal information upon request. However, please note, access to information may be restricted, for example, where it contains proprietary information or personal information relating to another individual. In these cases, we will make every effort to sever personal client information from the restricted information or we will advise you of the reasons for restricting access, as well as any costs that may be involved in responding to your request for access.

Should you notify GIT of outdated or incorrect information, we will make the appropriate changes as quickly as possible.

How Can I Contact GIT Satellite?
Should you have any questions, concerns or complaints about our privacy policies, please contact:
Ms Chandra Birdwell
13740 Research Blvd
Suite Q-2
Austin, Texas 78750
chandra.birdwell@gitsat.com
+1 512-628-3284 fax

GIT will respond to your request as quickly as possible.

Will this Privacy Policy Change?
To accommodate changes in business, products, services, technology, and legal developments, we may add, change, or remove portions of the policy as deemed appropriate to do so. Updated policies will be posted to our web site at www.gitsat.com, please refer to the date on the policy and check back for updates.

Last revised: 10/02/2008